For charts in GetFeedback Workspaces, we give you the ability to configure a visualization option. Each of the visualization options we provide will display the feedback differently. Along with each visualization option, we also provide some additional settings that can help finetune your charts. In this article, we will help you understand the visualization options we provide, the additional settings per visualization option and show you examples of each of the visualization options.
Since the visualization options you will be seeing depends on the chart type you select, we have split the visualization options up in two groups. When a NPS, Mood, and Rating chart is created, you will see a set of visualization options. When a "Open text answers" chart is created, you will see a different option. To keep things clear, this article is divided in the same way.
This guide consists of:
- Visualization options for NPS, Mood and Rating charts:
- Visualization option for Open text answers:
- Visualization option for Single Choice, Multi-Choice, and Polar Choice:
The "Score over time" visualization option
The "Score over time" visualization option will provide you with a graph displaying how the score of the selected question(s) in your chart changed during the selected time period. This is an example of how the "Score over time" visualization option can be displayed:
The "Score over time" visualization option comes with some additional options:
"Hey Rakesh, what do these options actually do?" Great question, allow me to elaborate.
One trend line per question: Enabling this will display a trend line per question. When disabled one trend line will be displayed with the average score of the questions in your chart combined.
Different colors: Enabling this will give each trend line a different color. Only applicable when more than one trend line will be shown in the chart.
Overall results trend line: Enabling this will display a trend line with the average score of the questions in your chart combined.
Margin of error: Enabling this will display a margin for your trend line(s) that represents the maximum amount by which the sample results are expected to differ from those of the actual population. We do not display a margin of error for questions with less than 30 feedback items.
Mood score line for the period: Enabling this will display a dotted line representing the average score over the period.
The "Single score" visualization option
The "Single score" visualization option will provide you with a single-digit average score for the selected questions over the selected period. This is an example of how the "Single score" visualization option can be displayed:
The "Single score" visualization option comes with an additional option:
"But Rakesh, what does this option do?" Another great question, allow me to elaborate.
Show comparison to last period: Enabling this option will inform you in percentages how much the score changed over the previously selected time frame. If you have configured the data range to show data over a week, this percentage will calculate the change compared to the week before the current week. If you have configured the data range to show data over a month, this percentage will calculate the change compared to the month before the current month.
The "List view" visualization option
The "List view" visualization option will be available when the "Open text answers" chart type is selected. When this chart type and visualization option is selected, you will be able to see the responses left in open text field by your users:
The "Answer Distribution" visualization option
"Answer Distribution" is available as an option will be available when the Single Choice, Multi-Choice, and Polar Choice chart types are selected.
With this visualization option, you will see a breakdown of the responses from your users from drop downs, radio buttons, checkboxes, and In-Page widgets Polar Choice. The data is shown as percentage, and the total number of responses are located to the right.
Success
Awesome: By completing this guide you will be able to understand the visualization options we provide in Workspaces. Don't let us stop you there! Click here to see an overview of all the available Support articles we have created for Workspaces. Whether you'd like to know how to create a workspace, how to create a chart in your workspace or if you'd like to know more about the filter options we have available for your workspaces, we got you covered!