All our resources are hosted from the Amazon Cloud (AWS) environment. Everything has been set up within an auto scaling environment. This makes it possible to host the Usabilla for Websites Feedback button on high traffic websites. The Feedback button is loaded asynchronously on the website. The Usabilla Feedback button will, therefore, have no impact on the load time of the website on which its placed.
Tip: If you want the feedback form itself to load as fast as possible, make sure that you supply an optimized logo for your custom theme.
If you would like to have more technical information on our infrastructure, please contact us.