When your users leave feedback on your website through the Usabilla feedback button, a feedback item will come in your Usabilla account in real-time. The feedback item will contain the following information.
Provided by the user
- Emotional rating
- A comment, if provided
- E-mail address, if provided
- Tags, if provided
- An NPS, if provided
- Perceived website speed (slow, medium or fast)
- Highlighted element on the website
Submitted in the background
- Screenshot of the web page
- HTML code of the element the user selected
- The URL
- Browser(version)
- Operating system
- Browser viewport
- Date / time
- Location (based on the user's IP address)
- IP address
- Web page loading time, if available
- Custom variables
- Public link to the feedback item for internal sharing purposes
