Your website visitors can give feedback on any web page that displays the Usabilla Feedback button. With Usabilla for Websites, visitors take the initiative to give feedback. When a website visitor gives feedback via the Usabilla feedback button, the following data will be saved:
- Feedback rating (mandatory)
- Feedback tags (optional)
- Feedback text (optional)
- Email address (optional and only visible if selected)
- IP address (optional, also used to determine the city/country)
- Browser type
- Browser language
- Operating system
- Viewport of the screen
- Page URL on which the feedback has been given
Furthermore, we use the HTML and styling of the website to generate server-side an image of the part of the web page that the website visitor wants to give feedback on. The HTML is stored in our database for recognizing similar elements.
Tip: In some cases, you'll want to hide or exclude specific parts of the web page from the screenshots that are created. In the Advanced Setting of your feedback button, you can easily set the hiding privacy sensitive information.