You can cancel your Usabilla Live or Usabilla Survey subscription by following the steps below:
- Login to your Usabilla account
- Go to your accounts page (https://app.usabilla.com/member/account)
- Click on the subscription info link to the product you would like to cancel
After clicking you will be redirected to our payment provider Spreedly. Here you can stop auto-renew of your Usabilla Live subscription. Your account will continue until the expiry date has been reached. After cancellation, your account will automatically be downgraded to a free account with limited functionality.