You can cancel your Usabilla Live or Usabilla Survey subscription by carrying out the following steps:
- Login to your Usabilla account
- Go to your accounts page (https://app.usabilla.com/member/account)
- Click on the subscription info link of the product you would like to cancel
- You will be redirected to our payment provider Spreedly. Here you can stop the auto renew of your subscription. Your account will continue until the expiry date has been reached. It will automatically downgrade to a free account with limited functionality.