GetFeedback Buttons & Forms supports the following languages out of the box:
- Arabic (Full right to left support)
- Chinese (Simplified and Traditional Mandarin)
- Czech
- Danish
- Dutch
- English (American)
- Estonian
- French
- German
- Greek
- Hebrew (Full right to left support)
- Hungarian
- Italian
- Japanese
- Norwegian
- Polish
- Portuguese
- Romanian
- Russian
- Serbian
- Spanish
- Swedish
The language used in the Feedback Form can be selected when editing/creating your Feedback Form in the form editor. When you have a website that supports multiple languages it's a good idea that you dynamically change the language used in the Feedback Form based on the language used on your website. There are various option to change the language dynamically. Below are the most common options for dynamically changing the language in the Feedback Form:
- Use separate Feedback Buttons and Forms and install the corresponding installation snippet on each page
- Use 1 Feedback Button with multiple Custom Forms in different languages based on
- The Path
- For example, showing an English Feedback Form for pages where the path starts with "/hc/en-us/" for the English version of the web page https://support.usabilla.com/hc/en-us
- The URL
- For example, showing a German feedback form for pages where the full URL starts with "https://german" like German version of the web page https://german.usabilla.com/hc/
- The IP address
- A JavaScript function combined with our JavaScript API Command
- For example using a JavaScript function that checks the language based on info found in your DataLayer after which you use window.usabilla_live("setForm", "Enter the exact custom form name here"); to set the Custom Form with the specific language.
Besides the above-mentioned languages, the buttons, forms, and surveys can also be translated into nearly every other language.