At GetFeedback Digital we try to make our software accessible for every type of user. This article outlines how GetFeedback Digital strives to conform to the WCAG 2.0 guidelines and by doing so aims to provide a website feedback tool for all types of users. All accessibility efforts that are mentioned in this article are limited to Buttons and Form. Some of the accessibility efforts include:
Accessibility efforts
- Extended browser and screen reader support, including:
- Firefox version 47 and up with NVDA
- Internet Explorer version 8 and up with Jaws
- Safari with Voiceover
- Additional contextual information for elements
- Support for keyboard only users.
Help us improve
Although we have thoroughly tested our tool on accessibility we see that the best testers for accessibility are our users. Any feedback for improving the accessibility is much appreciated. We would really appreciate it if you could include the following information when contacting us regarding accessibility:
- Which browser and version are you using?
- Which screen readers are you using? (e.g. NVDA, Voiceover, Jaws, etc)
- Which automated tooling are you using? (e.g. Axe)
- Which WCAG standard and guidelines does it concern?
If you have any questions regarding this article, please don’t hesitate to contact us. You can reach us by using the contact form on https://usabilla.com/contact.
Introduction to accessibility
We strive to have our GetFeedback Digital for Web tool conform to level AA of the Web Content Accessibility Guidelines 2.0. These guidelines are the internationally recognized benchmark for building accessible websites.
The Web Content Accessibility Guidelines explain how to make content on the web more accessible for all types of users, including those with disabilities. By conforming to these accessibility guidelines we can make the web more user-friendly for all people.
We’re working hard to make GetFeedback Digital for Web conform with the W3C Web Content Accessibility Guidelines 2.0 (WGAC 2.0). The level of Conformance to the WCAG 2.0 guidelines is dependent on the level of satisfaction that is achieved for the success criteria specified in the guidelines. The WCAG 2.0 guidelines state 4 principles that serve as a foundation for the thirteen (13) guidelines. GetFeedback Digital is striving to conform to a level AA conformance of WCAG 2.0 which is achieved by meeting the level 2 success criteria. The success criteria for each guideline are organized into three (3) levels. The specific success criteria for each guideline is outlined on the W3C website.
Principles & Guidelines
Principle 1: Content must be perceivable.
Guideline 1.1 Perceivable - Information and user interface components must be presentable to users in ways they can perceive.
- We’ve made sure that all non-text elements have text-alternatives and is read by screen readers.
Guideline 1.2 Time-based Media: Provide alternatives for time-based media.
Guideline 1.3 Adaptable: Create content that can be presented in different ways (for example simpler layout) without losing information or structure.
- We’ve made sure that all form controls are being read by screen readers.
- GetFeedback Digital for Web follows a clear informative structure in HTML and CSS.
Guideline 1.4 Distinguishable: Make it easier for users to see and hear content including separating foreground from background.
- The default GetFeedback Digital for Web theme has a clear distinguishable presentation to easily separate the foreground information from the background information.
Principle 2: Operable - User interface components and navigation must be operable.
Guideline 2.1 Keyboard Accessible: Make all functionality available from a keyboard.
- The feedback form for GetFeedback Digital for Web is fully usable via a keyboard interface.
Guideline 2.2 Enough Time: Provide users enough time to read and use the content.
- GetFeedback Digital for Web does not maintain a time limit for reading and interacting. The user has full control over these functions
- GetFeedback Digital for Web allows the user to pause anytime
Guideline 2.3 Seizures: Do not design content in a way that is known to cause seizures.
- GetFeedback Digital does not use any content that could cause seizures due to photosensitivity. There are no components that flash more than three times in a one second time period.
Guideline 2.4 Navigable: Provide ways to help users navigate, find content, and determine where they are.
- We’ve made sure that users by default have all content needed information to orient and navigate as needed.
Principle 3: Understandable - Information and the operation of user interface must be understandable.
Guideline 3.1 Readable: Make text content readable and understandable.
- By default, GetFeedback Digital ensures that the language in GetFeedback Digital for Web forms is set within the HTML of the feedback form.
- In addition, GetFeedback Digital for Web allows content to be enhanced and set using HTML or separate forms specifically for users with assistive technologies.
Guideline 3.2 Predictable: Make Web pages appear and operate in predictable ways.
- We made sure that the focus in any GetFeedback Digital for Web form goes to the question when a required field is not filled in and submitted.
- Components with the same function are used consistently across the GetFeedback Digital for Web tool.
Guideline 3.3 Input Assistance: Help users avoid and correct mistakes.
- When an input error is made the users are notified by this. This is done using both the GetFeedback Digital for Web input notifications as well as the default user agent input form control notifications.
Principle 4: Robust - Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies.
Guideline 4.1 Compatible: Maximize compatibility with current and future user agents, including assistive technologies.
- GetFeedback Digital for Web supports most browsers. The following browsers have been tested and are fully supported: Internet Explorer (version 8 and up), Mozilla Firefox (all versions), Google Chrome (all versions), Safari (all versions) and Opera (version 12 and up).
- GetFeedback Digital for Web has been tested to support the following user agents with assistive technologies Firefox 47 (NVDA), IE 8+(JAWS) and Safari (Voiceover).
- The role and name for all elements within GetFeedback Digital for Web can be programmatically determined.
- Values can be set programmatically and changes within the user interface components are notified to all types of user agents.
Guideline 4.2 Ensure that content is accessible or provide an accessible alternative
- All content in GetFeedback Digital for Web is accessible by using a regular user agent or a user agent with assistive technologies.
