When you are setting up you visitor targeting within Usabilla you'll notice that there are 2 options for setting up the targeting for visitors on a certain page. The first dropdown will show you that you can either do targeting for pages based on the path or the full URL. It's important to note that there is a big difference between these two options. This articles will briefly go over the differences and how you can best set up the targeting for your campaigns.
Understanding the URL
An URL is made up out of multiple parts, with each part having its own purpose. For understanding how targeting works in Usabilla it's important to know which parts are used for targeting. The image below contains annotations with the parts being differentiated by color.
Setting the targeting
When setting the targeting in Usabilla your able to set the targeting based on the path or the full URL. Any targeting that you set based on the path will only trigger based on path string, which are the characters that are located just after the TLD. The protocol, subdomain, domain, and TLD will therefore not be taken into account when the targeting is set to "path".
If we, for example, set the targeting based on the path containing "Usabilla" while using the URL above the campaign will not trigger. This is because the string "Usabilla" is not part of the path but the domain. Changing the targeting to targeting on the full URL will trigger the campaign.
When you want to be sure it's best to set the targeting based on specific pages on the "Full URL" option with a contain. If you are not sure how to set up you targeting you can always get in touch Usabilla Support.